Introduction :

This Outsourcing Policy outlines the procedures and guidelines for outsourcing services or activities performed by Decimus Financial Ltd a fintech company in India. The purpose of this Policy is to ensure that all outsourcing arrangements are executed in a manner consistent with the Company’s business objectives, policies, and regulations.

Scope :

This Policy applies to all outsourcing arrangements entered into by the Company, including, but not limited to, the outsourcing of information technology (IT) services, customer support, business processes, and other similar services.

Outsourcing Principles :

The Company is committed to outsourcing in a manner that meets the following principles:

Business Continuity : The Company will ensure that outsourcing arrangements do not negatively impact the business operations or performance of the Company.

Quality : The Company will ensure that outsourcing arrangements meet the quality standards and expectations of the Company and its customers.

Compliance : The Company will ensure that outsourcing arrangements comply with all applicable laws, regulations, and standards, including, but not limited to, data protection and privacy laws.

Risk Management : The Company will assess and manage the risks associated with outsourcing arrangements, including, but not limited to, reputational, legal, and financial risks.

Outsourcing Process :

The Company will follow the following process when outsourcing services :

Identify the Need for Outsourcing : The Company will identify the need for outsourcing services by evaluating the business requirements and considering the potential benefits and risks of outsourcing.

Selection of Service Provider: The Company will select a service provider based on a thorough evaluation of the provider’s experience, expertise, and capability to deliver the required services.

Negotiate Terms: The Company will negotiate the terms and conditions of the outsourcing arrangement, including, but not limited to, the scope of services, delivery timeline, and payment terms.

Due Diligence: The Company will conduct due diligence to ensure that the service provider is capable of delivering the required services in a manner consistent with the Company’s policies and regulations.

Execute Contract: The Company will execute a contract with the service provider that outlines the terms and conditions of the outsourcing arrangement, including, but not limited to, confidentiality, data protection, and liability provisions.

Monitoring and Review: The Company will regularly monitor and review the outsourcing arrangement to ensure that the service provider is delivering the services in accordance with the terms and conditions of the contract.

Termination: The Company may terminate the outsourcing arrangement if the service provider fails to deliver the services in accordance with the terms and conditions of the contract.

Responsibilities :

The following departments are responsible for implementing and complying with this Policy :

Procurement: The Technical Head is responsible for selecting service providers and negotiating the terms and conditions of outsourcing arrangements.

Information Technology : The information technology department is responsible for monitoring the delivery of IT services and ensuring that the service provider is complying with the terms and conditions of the contract.

HR : The HR department is responsible for ensuring that outsourcing arrangements comply with all applicable laws and regulations.

Compliance : The Managing Director is responsible for ensuring that outsourcing arrangements comply with the Company’s policies and regulations.

Conclusion :

This Policy provides guidance for outsourcing arrangements executed by the Company and is subject to change as the Company’s business requirements and regulations evolve. The Company will regularly review and update this Policy to ensure that it remains consistent with the Company’s business objectives and policies.